09-23-2024 11:15 AM - last edited on 09-23-2024 11:46 AM by Jon
While trying to update information on my Norton account, such as changing my email address or adding a phone number I either got caught in a loop or was given an error message that my PC was sending to many requests.
I also got caught in a loop when I tried to get support, the page there kept going into a loop. I would input the requested information about name and address, ect, then after hitting next, was sent back to the same page again.
I was able to log in using GG-Chrome and update the information and break the loop.
It appears that Firefox has some issues with several web sites I use and while I like FireFox I may have to change to GG-Chrome (which I am not a fan of) to circumvent these issues in the future.
I hope you fix this.
09-26-2024 12:59 AM
Hi @InOhio
Thank you for reaching out! This looks like a web compatibility issue Firefox is facing and we are very interesting in fixing it. Can you please make detailed report on https://webcompat.com/issues/new
Thank you!