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Is Firefox browser basically broken for anyone else too?

firefoxuser123
Making moves

It's freezing over any and everything. For a while every time the browser froze I had to restart my entire system. Cleaned out old stuff, cookies, cache, still happening. Won't even go to website unless I search for the website. It's insanely slow despite fast internet and 3.7 + over 12G of RAM to spare.

 

 

Want to make sure devs are aware. Part of what seems to be a problem is website recall upon the browser freezing then shutting down.

26 REPLIES 26

sholamit63
Making moves

sholamit63

Sholamit63: I started using Firefox for a couple of years. A few weeks ago, there was an update and it hasn't been working like it used to. It freezes. I have to shut down Firefox and restart it. But even when I do this, it will freeze several times each day. I use Windows 11.

Good to know nobody should use garbage software like this.

Ravall
Making moves

The same for me. Since Version 100.x - Firefox freezes very often, no idea what the trigger is. Never had this problem before version 100.x Using the same config as before. But this way it is not usable. Strange, that there are not more complaints about that...

Bloo_jae
Making moves

I'm so glad that I'm not the only one with this issue. This is happening to me across multiple devices, I've tried the same fixes as you @firefoxuser123 

I hope this gets seen and resolved.

your not alone

DadMom
Making moves

Been using firefox for so long I can't remember. I was an original Netscape user even when Explorer came out.But as of the last few updates. It freezes all the time. I have to get out task manager to close it. And its sucking up soooo much memory. I've taken to using Edge and Opera. What ever you did you **bleep**ed the former best browser. Fix it!!

 

esdlifestaff
Making moves

After the update on 9 June, the firefox cannot display the information of my website properly anymore. It goes blank. Poor :'( Asked my whole team of developers, no one can do the debug. Other browsers work well on displaying those info. That's what I don't understand...

mendelsonpdx
Making moves

I too have been having freezes for at least a couple of months now. I'm not sure which update was the culprit, but unless it gets fixed, I might have to move - however reluctantly - to Chrome. Horrible thought!

lisasema
Making moves

Same to me. For the past several days it has been crushed multiple times. Thinking about moving to Chrome as well. Horrible work.

ka5p
Making moves

Firefox has become extremely frustrating to use --- freezes constantly!

Lurick
Making moves

As of 102.0 it's been randomly freezing for a moment and it's becoming very unusable to me. I even tried uninstalling and then wiping the appdata folder and doing a clean 103 install and I still have random issues. Sometimes I'll copy text, other times URLs, and pasting will trigger it now and again too. It's never constant though, might happen a couple times a day or multiple times in an hour.

My Firefox freezes repeatedly when I try to view a video associated with news (especially social media clips from Ukraine). Using Task Manager or Sysinternals Process Explorer then shows that Firefox has multiple instances alive, of which all but 2 can be killed.  The only way to recover is then to reboot the PC.  This looks to me like a "memory leak".  I have two prime suspects for the causative agent: my antivirus (Zone Alarm AV) or the plugin that is supposed to deal with copy-protected media.  Windows 10 on a fast HP optane PC.

In Task Manager, Looking at the Firefox files, just isolate and delete the smallest one (appx. 3MB) and your computer will go back to work. I tried restarting Firefox in "troubleshooting mode" (no add-ons) and this problem persisted. I only have Windows Defender actively monitoring web access.

mendelsonpdx
Making moves

My antivirus is Avast Premium, but the same behavior: intermittent, unpredictable freezes. Rarely, what looks like a freeze but then relents after a minute or so. I've tried waiting longer several times, but no joy even after one time for 15 minutes. Win7 Pro still running beautifully on a very capable machine.

Stager
Making moves

Same here, My computer intermittently freezes while Firefox is running, even when I'm not actively using it. The solution is a nuisance but not fatal:

Got to Task Manager, click on Firefox and several, maybe a dozen or more, individual files will open. Find the smallest one, about 3 MB, click on it so no other file is highlited, and delete it. Close Task  Manger and get back to work. Your computer will be running fine again.

Now it is up to Mozilla to find why this is happening and fix the problem permanently.

 

Luca_Pavan
Contributor

You know, usually it's me that has a certain problems while everyone else hasn't but now it's the opposite, I'm not having this random Firefox freezes, perhaps you can report it on BugZilla, if this issue goes on something is damaging Firefox seriously. Try searching firefox screen freeze problem and see the results, they look interesting.

I just received an update to Filezilla that mentioned solving an issue with "child process freezes".  Bingo!  That perfectly describes the present problem with Firefox, whose continuing freezes occur when I try to click on something like a YouTube video highlighted on a web page.

stav
Making moves

Since the latest upgrade (106 I think) I now see 10 instances of Firefox running in the Processes list of Task Manager - slowing the PC and eating resources like never before. Is there a way to revert back to older versions OR for someone to fix this BUG?  At least I hope it's a bug.

bfclarke
Making moves

I have trouble with Firefox freezing when using Face Book. Problem one. When scrolling it picks up speed and will not let me control or stop the scrolling. Problem two. Firefox freezes when using FB and I cannot stop it happening, only remedy I use is to reload Firefox. I am sorry but I will have to use Google (which I detest) as I do not have the same issues over there compared to Firefox. I use Win7 OS.

Stager
Making moves

FOUR MONTHS AGO I WROTE:
"My computer intermittently freezes while Firefox is running, even when I'm not actively using it. The solution is a nuisance but not fatal:

Got to Task Manager, click on Firefox and several, maybe a dozen or more, individual files will open. Find the smallest one, about 3 MB, click on it so no other file is highlited, and delete it. Close Task Manger and get back to work. Your computer will be running fine again.

Now it is up to Mozilla to find why this is happening and fix the problem permanently."
===========================================

IT'S STILL HAPPENING WITH V 107.1

DOES ANYONE AT MOZILLA READING THIS?
IS THIS JUST SOME IDIOTIC GAME, LETTING USERS RANT ABOUT PROBLEMS IN FIREFOX - AND NOT DOING A  DA-MN THING TO FIX THEM ??

 

 

 

I run Windoze7 pro 64 and am now on FF 110.00   Despite trying to stop FF from updating itself, it clearly has and clearly doesn't work well with Win7 as a result.  Yes, it's a resources hog, with up a dozen instances running in Task Manager.  No, I don't have any "infections": I run Deep Freeze and McAffee. 

So what's going on?   Imagine you're the dominant player in the market, but there's this cooperatively owned startup that is a "taking" a major piece of your market.  You can't just buy them out because the ownership is too wide.  How to get rid of them?  Easy, buy a few key people in your competitor's organization and get them to quietly screw up the product so your competitor loses market share back to you.  Easy-peasy and cheap like borscht!  And with a product like FF where all kinds of people are involved in the coding just because they "volunteered", what could be easier?  You can even insert your people into the project and have them work on their regular salaries!  LOL

"Confessions of a Software Hitman"  LOL

randomname01
Making moves

I have issues on yahoo news comments.  If i try to open those comments to view (click "view comments") it just cycles doing nothing, and if i load up task manager i see memory use sky-rocket to 20gigabytes out of 32 total being used on firefox processes. It builds up quickly. The function of the browsers is inhibited before it reaches these peaks. At that point clicking the "close" button will take several minutes to respond, as well as anything else. Quickest way is to load taskmanager and end task. this will clear the ram immediately and stop whatever it is that is in an endless loop. This can hapen on yahoo when scrolling down or just randomly, too.. but without fail, if i click to reveal comments it just loads forever in that section of web page and bogs down computer signficantly. Can hear my cooling fans ramp up.

 

Firefox desktop browser, and up to date...  this has been happening for  at least a couple months?  i did not pay attention.. it's just ongoing for a quite a while now.

RandiO
Making moves

My problems with Firefox (IntelZ790MoBo/Window11Prox64/Defender) started in summer of 2023, where I would get the "Not Responding" prompt when attempting to "insert images" in forums but would finally recover (unfreeze?) after about 30 seconds. 
With the latest FF@V120, most links do not open for at least 20 seconds.
I have even tried all of those "26 Amazing Fixes to Firefox..." but to no avail.  While waiting for the link to open in FF, opening same link in Edge/Chrome/Vivaldi/Brave are much quicker.
Could these excessive FF response delays be caused by some sort of a FF network-routing, or a FF-proxy, or an FF-VPN? 
Since these 2 specific FF problems are not witnessed w/other browsers?

That's still happening on 2024. Firefox is freezing as Hell.

Agentvirtuel
Contributor

Hello

Is this information useful to you?
https://connect.mozilla.org/t5/discussions/firefox-gobbling-memory-and-cpu-resources-at-startup/m-p/...

Firefox uses too much memory or CPU resources - How to fix
https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-or-cpu-resources
Close tabs that use too many system resources
Is this information useful to you?

Agentvirtuel
Contributor

Hello

For information purposes
Several processes, running, it's normal, it's Electrolysis, e10s
https://connect.mozilla.org/t5/discussions/why-so-many/m-p/45196/highlight/true#M16315

@ Windows 7 users
Other information
Of course, it's not the answer you'd expect

However do you know
Firefox users on Windows 7, 8 and 8.1 moving to Extended Support Release
https://support.mozilla.org/en-US/kb/firefox-users-windows-7-8-and-81-moving-extended-support

https://connect.mozilla.org/t5/discussions/keep-firefox-alive-on-win7/m-p/47527
With Windows7 for my part i installed Zorin OS in dual-boot

I installed Firefox
https://support.mozilla.org/en-US/kb/install-firefox-linux
System Firefox installation (for advanced users) that's my installation
I am also a Thunderbird user i installed Thunderbird
https://support.mozilla.org/en-US/kb/installing-thunderbird-linux
System Thunderbird installation (for advanced users) that's my installation

Firefox and Thunderbird , it's ok, as for my Linux discovery, at first glance, installation and use are cool

Capture d’écran_2024-01-16_05-52-16.png