10-09-2023 03:04 PM
I can no longer receive (and send) emails in Thunderbird since iinet webmail has been discontinued and I have changed over to The Messenger Company. When I try to receive emails in Thunderbird it asks me for a password for iinet mail, but does not recognise the one I used to have. I'm sure I'll need to change something in the settings, but I don't know what. And I don't even know whether I will be able to send this message and/or receive a reply.
10-11-2023 10:50 AM
@yculucy wrote:I can no longer receive (and send) emails in Thunderbird since iinet webmail has been discontinued and I have changed over to The Messenger Company. When I try to receive emails in Thunderbird it asks me for a password for iinet mail, but does not recognise the one I used to have. I'm sure I'll need to change something in the settings, but I don't know what. And I don't even know whether I will be able to send this message and/or receive a reply.
I have a standalone iiNet email account with iiNet and I had no issues with opting in to the The Messenger Company using TB v102 or v115 and accessing / sending emails and I didn't need to change any account settings.
What type of login protocols and ports are you using ?
If the error message asks for your password then you will need to check the password encryption type and port number for both the incomming and outgoing servers.
Here is a link to the iiNet email settings that should be valid with The Messenger Company until at least June 2024.
https://help.iinet.net.au/email-settings