Why does Firefox sometimes just not work with some sites?

[GRobLewis]

Firefox has been my default browser (Mac) for years, and it usually works well (except see this: Please mark minimized windows with a ♦ in the Window menu) 

But occasionally I find a website that works with other browsers, but not Firefox. The most common symptom is: I click on a button on the page, and…nothing happens. Copy the page URL into Safari and it works fine.

I haven't the faintest idea why this happens, but it seems to be happening more often lately. I wish it didn't.

[Anonymous]

Help up help you by providing proof of the issue.

Steps to replicate, screenshots, version mac, and version of Firefox. 🙄

[GrannyRock]

I have been trying to access the My Pillow website (which has worked previously) and keep getting the following message - 403 forbidden.  The same thing happens with Microsoft Edge, but not with Samsung Internet, which is the browser I use on my tablet.  Are Firefox and Edge engaging in censorship?  If so, I will find a different browser.

[jmm]

Hi, I have experienced the same problem. For example with the 'One minute BBC News', https://www.bbc.com/news/av/10462520

The page is shown but the video doesn't work. It works properly on Chromium.

I'm using Linux and my Firefox version is 102.3.0esr (64-bit)

Regards,

Juan Manuel

[jmm]

Jmm again, the same Linux system and the same Firefox version, 102.3.0esr (64-bit)

Just another example: I cannot load this link:

https://photos.app.goo.gl/mJX4Tt3sU1Wie2RL9

Chromium does it with no problem.

Regards, Juan Manuel

[Anonymous]

It works for me.  see the  lovely screenshot  ;-))

You need to show the issue.  Have you tried Firefox from Mozilla?  https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

[L_P_Troll]

Latest update to Firefox allows you to logon on to Amazon, but every page after the first is screwed up. Blog knows MS has been sending daily or more security updates as well so maybe they're at fault, but a friend using Chrome(yes, I know, friends don't let friends use Chrome) can access everything with no problem. So ...

[LaryScott]

I am facing the same problem with my website. Here is its link https://trendsza.com/ I came here to see if I am the only person having the same issue or if someone else is facing the same problem.

[delclem]

I am on Firefox 107.0 with Windows 10 22H1 and when I go to my banking web site, I can view the log in page, however, once I log in, nothing ever happens going forward. I refresh the page several times and then receive a message that the page is forbidden. I can use Microsoft Edge to log in and everything functions properly. The banking log in page is https://onlinebanking.usbank.com/auth/login/?usedoldurl=true. I had this same issue a couple of times when I was using Firefox 106.0, but do not recall exactly which version. Firefox was functioning properly during Firefox 106.0.5

[thabull]

I agree and it seems to be getting worse by the day. It freezes a lot, and when I try to "move" emails, it doesn't work. Like you I have been a firefox user for many many years and I do hope that they fix this mess.

[Thomas111]

I agree with everyone - especially the part that it is now worse then ever. The occasional glitch, fine I will switch to Chrome for that website, but it has just become intolerable. I have synced all my links over to chrome, set up the toolbar how I want it and now I am transferring all the passwords since Firefox can't seem to manage that. Sadly, I think this once great browser is in its final days.

[mdolson54]

I have a similar problem.

I cannot logon to my account at the following site

https://mybell.bell.ca/Login

I have to use Microsoft edge, or Chrome.

I've used Firefox as my default browser & prefer it.

Can this be fixed?

Mike D

[nb]

When I use Firefox with Empower Retirement or eTrade site and click on Statements, nothing shows but it works fine over at Edge.

[Grazer]

I have been experiencing the same issue with some sites. I select a button on the site and nothing happens. If I go to the same site with Edge, the site works.

What is happening with Firefox? I am using Firefox 111.0 (64-bit) on a Windows 11 machine.

[mackiewizard]

Same for me. In my case, it is with RBC Royal Bank in Canada. I have everything financial associated with them, even including estate management in the event I pass. The newest baby in the family is RBC Advisor, which is a portal to administer, for the user, a Defined Contribution Pension Plan initiated by my employer to this RBC service. I access thru my regular online banking methods just fine but, as I go thru steps of initiating my RBC Advisor, their systems hangs at some point, as if they are trying to fish something out of my Firefox browser that Firefox simply will not let them get to. Both my employer and RBC people told me I should just give up and get Google chrome. I despise all things Google to the highest level.

[-wojqk]

I also cannot use some websites: for instance, I cannot interact with nature.com no links open, no images enlarge, no buttons are active if I hover over them, etc... I disabled AdBlock to no effect, but curiously, if I try to use the "pick element to block" when it is on, there are simply no elements to pick!

[Syncrossus]

This is so weird. All of the aforementioned websites work for me, but not https://yetch.store/. However, it works in private browsing. To anyone seeing this thread, try your website in private browsing.

[GilDawson]

My medical insurance site kp.org quit working with FF V129.0 two weeks ago, but it works with Safari V17.5.

With FF, right after I enter my username and password, I get the error imaged below.  Sometimes, I get that error right after I click on the "Sign In" icon, before I have entered anything.

"Cookies" is set to "Standard".

--Gil

macOS Sonoma V14.5 on a MacBook Air M1, 2020, FF V129.0, Safari V17.5

[GilDawson]

I sent a similar complaint to the Website Staff at kp.org.  A few days later, the problem was fixed! 

Thanks to the Website people at KP and at Firefox. They both get the credit!

--Gil

[Ghostwish]

I just did some extensive testing utilizing https://app.kanka.io/login (a TTRPG campaign manager) and I finally narrowed the culprit down: signing into your firefox sync account permanently alters.. something in your browser. As soon as I sign into my account to share bookmarks? A lot of websites, but not all, just stop working.

I have no idea why it's doing this, but until it's figured out, I'll be keeping sync off and moving my bookmarks manually.

Tested on both Firefox and Nightly by the way.

[BrianRC]

Here we are some 2 years later and I too have the same problem on FF 133.03. I've had enough and will now abandon FF and move on to Edge where everything works. Shame but far, far too often I have to fire up Edge to access links that simply do not work in FF and these are bona fida links.

[Michelle71]

This issue may occur due to Firefox’s stricter privacy settings or incompatibilities with certain website scripts. Websites optimized for WebKit (Safari's engine) might not fully support Firefox. Ensure Firefox is updated clear the cache and disable extensions that might block scripts. If problems persist try the Troubleshoot Mode under Help to identify the cause. Reporting the issue to the website owner can also encourage better Firefox compatibility. I also have this website for testing purpose and its working fine. https://www.uvcureadhesive.com/