11-05-2023 10:33 AM - edited 11-05-2023 10:37 AM
Steps to reproduce
1. I've saved my new email, the new email being the same one associated to my main Mozilla account, in the Mozilla Connect "Account settings".
2. I verified the new email with the link sent to that email.
3. I try to login with the new email and receive an error, "HTTP Status 401".
Attempted solutions
- Clear Firefox's cache and cookies
- Make sure an existing accounts accidentally created with the new email have been closed.
Error
03-09-2024 04:14 AM
Similar for me: After changing the address and saving, the new address is shown under "Current email" but I never get the/a verification email at the new email address, so verification is not possible.
If I logout and login (again with the old/original address) the new address is vanished (and I have to restart, see above).
I will also mention, that a login with the new address (after changing, but without verification!) creates a new account, which prevents changing the address with/in the main account (with the old address) …
KR
04-18-2024 05:31 AM
I have the same problem after logging in. After submitting my email address in the login form, I got an email with the subject "Welcome to Mozilla Connect" and a link in it, which leads to a 401 page like this.
04-18-2024 05:51 AM
Sorry to hear about this issue! I'll reach to you all via DM to see how we can get this fixed for you.