"junk mail" filter is junk

[rickbking]

I've given up on trying to "fix" the junk mail filter. I'm on a couple of listserves and no matter what I do some of the posts from them go to junk. Of course I manually mark them as not junk and I've added individual email addresses to my personal address book. I have tweaked settings to make sure it's trying to learn. Some messages still go to junk. When a mail from the "birdchat" listserve comes in with "[birdchat]" in the subject line, and it's from the university of Arizona (always the same address), how can it still think it's junk????

I'm much happier now that I've turned off junk mail filtering. I don't get a big volume of actual junk, so just manually marking them in the inbox and then clearing the junk folder is much easier.

[foxfan100]

I too am having this problem. Regular correspondents, who are in address books and so forth, and for whom I have marked innumerable emails as "Not junk", persistently, and apparently randomly, appear in my Bin marked as Junk. Oddly, very few if any go to the Junk folder. This problem has been going on for years, and I have tried "retraining" filters etc. on many occasions.

The irritation is that, as today, I am expecting a reply from my solicitor, whose recent past supposedly Junk emails I have marked as "Not Junk" by any one of three methods available, yet the latest email arrives as Junk in my Bin.

As the preponderance of so-called "Junk" emails are bona-fide, I think I'd do better to turn off the filtering, as indicated above,

[Agentvirtuel]

Hello

Take a look at https://forums.mozillazine.org/viewtopic.php?p=14979021#p14979021
https://connect.mozilla.org/t5/discussions/message-filter-barely-working-on-thunderbird-115-3-2-32-b...

About https://kb.mozillazine.org/Junk_Mail_Controls
https://wiki.mozilla.org/MailNews:Logging ? can it help you

Thunderbird Module Names, BayesianFilter, can it help you?

By way of illustration Windows

set MOZ_LOG=BayesianFilter:5,timestamp
set MOZ_LOG_FILE=%USERPROFILE%\Desktop\log_file
"C:\Program Files\Mozilla Thunderbird\thunderbird.exe"