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Poor performance with Ubquiti's Unifi Protect video viewer

Jinra321
Making moves

This has been an issue for many years and is specific to people using Ubiquiti's security camera management platform and Firefox. As seen in these links

https://community.ui.com/questions/Protect-Live-View-slow-in-Firefox/ad0a744b-64e0-4b5d-b34e-fb0ebb8...

https://www.reddit.com/r/Ubiquiti/comments/vz86tm/psa_protect_is_awful_in_firefox_but_works_rather/

I think the issue stems from how Firefox is processing the video stream, and it'll usually "work", but if you try to seek through the timeline on any particular footage it can get hung up loading for long periods of time where Chrome and Chromium based browsers load in seconds or less.

2 REPLIES 2

akunvip
Making moves

Thanks Sir

TOKEK55

MarcoTheDingo
Making moves

Can confirm I have the same issue, both connecting directly/locally to the UDM's IP, as well as unifi.ui.com. Edge & Chrome have no issues.