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Malfunctioning on [ Default Printing > Save as PDF ]

Logan-poor
Making moves

I found my Firefox keeps printing "Zero Bytes" PDFs for 2 months, I've tried to reinstall it but couldn't help...whether I choose the action as "Open in Firefox"  or "Save File"(Macbook Air M1 with the latest version of macOS and Firefox)

5 REPLIES 5

siffemcon
Familiar face

Does that also happen in Troubleshoot mode (https://support.mozilla.org/en-US/kb/safe-mode-thunderbird)?If so, you could report it as a possible [bug](https://bugzilla.mozilla.org/enter_bug.cgi/).

Thank you for your kind help!

Just tried to reopen in Troubleshoot mode and printed for several times, the output PDFs were still "Zero Bytes"...

siffemcon
Familiar face

OK, go ahead and report it. If you do, please post the link to the bug here.

siffemcon
Familiar face

Thanks.