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How to configure Firefox extensions on Jumpcloud MDM for Windows and macOS?

Rizeee
Making moves

Hi Firefox community,

I am trying to configure Firefox extensions on Jumpcloud MDM for Windows and macOS, but I am having some trouble. I have followed the instructions in the Jumpcloud documentation, but I am still getting an error message.

The error message I am getting is:

Failed to install extension.

I have tried the following steps to resolve the issue:

I have confirmed that the extension is compatible with Firefox and Windows/macOS.
I have confirmed that the extension is in the approved list of extensions in the Jumpcloud MDM console.

I would appreciate any help you can provide in resolving this issue.

Thank you,
Rizeee

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